Join The Black Jack Team!
We are seeking remote full-time or part-time CSRs to be the first-impression of our company as they answer questions and dispatch technicians for our HVAC Service and Maintenance Division. The individual must be a team player and who is looking for a company that rewards efficiency, responsibility, and professionalism.
Qualifications
• Be able to set maintenance and service calls/leads.
• Have a clear and pleasant customer service voice and positive attitude.
• Must have a solid understanding of technology, including but not limited to Microsoft, email, and all other Windows systems.
• Dispatching software used is “Fireline” • Experience in this software is a huge plus, but not necessary as we can train to use it.
• Experience in Permitting, Inspections, Financing, etc. is also a plus, but cross-training is available